Privacy Policy

1. Introduction

EVENORE Solutions LLC (“EVENORE,” “we,” “us,” or “our”) operates evenore.com and the studio brands Éclataur (eclataur.com) and Fragror (fragror.com). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to visitors of our websites, prospective clients who submit inquiries, active clients, and anyone else who interacts with us through the channels described below.

We have written this policy in plain English so that it is genuinely useful. Where a section uses defined legal language, that language is required to satisfy specific obligations under United States and international privacy laws.

2. Information we collect

2.1 Information you provide to us

We collect information you give us directly when you interact with our services.

Inquiry and contact forms

name, email address, business name, project type, budget range, timeline, and any message or brief you choose to send.

Email correspondence

the content of emails you send us and our replies, including attachments.

Discovery and project conversations

notes, audio or video recordings (only when you have been informed and have consented), and project briefs you share.

Client onboarding

billing contact, business address, tax information where required, and the credentials or access we need to perform contracted work.

Newsletter or content subscriptions

your email address and any preferences you provide, where this service is offered.

2.2 Information collected automatically

When you visit our websites, our hosting infrastructure and analytics tools automatically collect technical information about your visit.

Server logs

IP address, browser type and version, operating system, device type, referring page, pages visited, date and time of access, and similar diagnostic information.

Cookies and similar technologies

small data files stored on your device. See Section 5 for details.

Analytics data

aggregated information about how visitors use our site, such as which pages are viewed most, time on page, and bounce behavior. We use this to improve content and performance.

2.3 Information from third parties

We may receive limited information about you from third parties (referrals from existing clients, professional networks like LinkedIn when you contact us through those platforms, or service providers that help us verify business information for high-value engagements). We only collect such information where doing so is lawful and necessary.

2.4 Information we do not collect

We do not knowingly collect government-issued identification numbers, financial account numbers (other than what payment processors handle directly), biometric data, precise geolocation data beyond what is inferred from IP address, or special categories of personal data such as health, religion, or political views. If you choose to share such information in a message to us, you do so voluntarily, and we will treat it confidentially.

3. How we use your information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To prepare proposals, scopes of work, and estimates.
• To perform contracted work, including designing, developing, optimizing, maintaining, and supporting websites and related deliverables.
• To send transactional communications, such as project updates, invoices, and support replies.
• To send marketing communications about our services, but only where you have opted in or where allowed by applicable law, and always with a clear way to opt out.
• To operate, secure, and improve our websites and infrastructure.
• To analyze trends and measure the performance of our content and search visibility.
• To comply with legal obligations, enforce our agreements, and protect our rights, property, and the safety of others.

4. Legal bases for processing

If you are in the European Economic Area, the United Kingdom, or another jurisdiction that requires a documented legal basis for processing personal data, we rely on the following bases:

Contract

to take steps before entering into a contract with you and to perform a contract once it is in place.

Legitimate interests

to run, secure, and improve our business, including direct marketing to existing business contacts, fraud prevention, and analytics. This basis is subject to your right to object.

Consent

where we ask for it, for example before placing non-essential cookies or sending certain marketing emails. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Legal obligation

to comply with tax, accounting, regulatory, and other obligations imposed on us.

5. Cookies and tracking technologies

Our websites use cookies and similar technologies to function correctly, remember preferences, and understand how the site is used.

5.1 Types of cookies we use

Strictly necessary

required for the site to function, such as session cookies and security tokens. These cannot be disabled without breaking the site.

Performance and analytics

help us understand how visitors interact with the site so we can improve it. We use these in an aggregated, de-identified form wherever possible.

Functional

remember choices you make to provide a more personalized experience (language or display preferences, for example).

We do not use advertising cookies or sell visitor data to advertising networks.

5.2 Managing cookies

Most browsers let you refuse or delete cookies through their settings. You can also use browser extensions or privacy modes. If you disable strictly necessary cookies, parts of the site may not work as intended. Where required by law, we will request your consent through a cookie banner before placing non-essential cookies on your device.

6. How we share information

We do not sell your personal information. We share information only in the limited circumstances described below.

6.1 Service providers

We use third-party service providers to operate our business. These providers are bound by contract to use your information only to provide services to us and to protect it. Categories include:

Hosting and infrastructure

for storing and delivering our websites and client environments.

Email delivery

for transactional and inquiry-related email.

Analytics and performance monitoring

to measure how the site is used and how it performs.

Payment processors

for billing and invoicing. Payment card data is handled by the processor directly. We do not store full card numbers.

Productivity and project management tools

such as document storage, file sharing, scheduling, and task tracking, used in the ordinary course of running projects.

Professional advisors

such as legal counsel, accountants, and insurers, where reasonably necessary.

6.2 Legal requirements and protection of rights

We may disclose information when we believe in good faith that disclosure is required by law, regulation, legal process, or government request, or where necessary to protect the rights, property, or safety of EVENORE, our clients, or others, or to enforce our agreements.

6.3 Business transfers

If EVENORE is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction. We will notify affected individuals through a notice on our website or by email.

6.4 With your direction or consent

We will share information with other parties when you direct us to do so, for example when you ask us to coordinate with a third-party developer, hosting provider, or marketing agency on your behalf.

7. Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law. In practice this means:

Inquiry data

retained for up to twenty-four months after the last meaningful interaction, then deleted or de-identified, unless the inquiry leads to an engagement.

Client records

retained for the duration of the engagement and for a reasonable period afterward to support ongoing relationships, audit, tax, and warranty obligations. Typically seven years for accounting records, longer where required by law.

Server logs and analytics

retained for a limited period, generally not exceeding twenty-six months, in line with industry practice.

Marketing list data

retained until you unsubscribe or otherwise withdraw consent.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit using HTTPS, restricted internal access on a need-to-know basis, hardened hosting configuration, regular software updates, and offsite backups.

No method of transmission over the internet or method of electronic storage is one hundred percent secure. We cannot guarantee absolute security, and you transmit information at your own risk.

9. International data transfers

We are based in the United States. If you access our services from outside the United States, your information will be transferred to, stored, and processed in the United States and in other countries where our service providers operate. Privacy laws in these countries may differ from those in your jurisdiction.

Where required, we rely on appropriate safeguards for cross-border transfers, including Standard Contractual Clauses issued by the European Commission or equivalent mechanisms recognized by the United Kingdom and other relevant authorities.

10. Your privacy rights

10.1 Rights available to everyone

Regardless of where you live, you may contact us to:

• Ask what personal information we hold about you.
• Request a copy of that information.
• Ask us to correct inaccurate information.
• Ask us to delete information we no longer need to keep.
• Opt out of marketing communications at any time.

10.2 Residents of California (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

Right to know

the categories and specific pieces of personal information we have collected, the categories of sources, the business purpose, and the categories of third parties with whom we share it.

Right to delete

personal information we collected from you, subject to certain exceptions.

Right to correct

inaccurate personal information.

Right to opt out of sale or sharing

of personal information. We do not sell or share personal information for cross-context behavioral advertising.

Right to limit use of sensitive personal information

where we use such information beyond what is necessary to provide the service. We do not currently use sensitive personal information for purposes that trigger this right.

Right to non-discrimination

for exercising any of these rights.

You may submit a request by emailing privacy@evenore.com. We will verify your identity before responding, typically by confirming information you have already provided to us. You may also designate an authorized agent to make a request on your behalf, with appropriate written proof of authorization.

10.3 Residents of the European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are in the EEA, the UK, or Switzerland, you have the rights of access, rectification, erasure, restriction of processing, data portability, and objection to processing, including objection to direct marketing. Where we rely on consent, you have the right to withdraw that consent. You also have the right to lodge a complaint with your local supervisory authority.

10.4 Residents of other U.S. states with comprehensive privacy laws

If you reside in a U.S. state with a comprehensive consumer privacy law (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and similar laws as enacted), you have rights similar to those described above. You may exercise these rights using the same contact channel.

10.5 How to exercise your rights

To exercise any of these rights, contact us at support@evenore.com. We will respond within the timeframe required by applicable law. There is no fee for a reasonable request. Where a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act, and we will explain why.

11. Children’s privacy

Our services are intended for businesses and adult professionals. We do not direct our services to children under the age of sixteen, and we do not knowingly collect personal information from children under sixteen. If you believe we have collected personal information from a child, please contact us so that we can investigate and, if appropriate, delete the information.

12. Third-party links and services

Our websites may link to third-party sites, including the live websites of clients we feature as case studies and external resources we reference. These third-party sites have their own privacy policies. We are not responsible for the content or privacy practices of sites we do not control. We encourage you to read the privacy policy of any site you visit.

13. Automated decision-making

We do not make decisions about you that produce legal or similarly significant effects through solely automated means. Any meaningful decision (such as accepting an engagement or pricing a project) involves a human review.

14. Do Not Track signals

Some browsers offer a “Do Not Track” signal. There is no industry consensus on how to respond to this signal, so we do not currently respond to it. We do, however, honor opt-out preferences signaled through the Global Privacy Control where required by California law.

15. AI crawlers and training data

We publish website content that is intended to be readable by humans and by AI systems for the purpose of search, citation, and discovery. Our robots.txt and llms.txt files set out which automated agents we permit. We do not knowingly include personal information in publicly indexable content beyond what is necessary to identify EVENORE as a business entity and to provide professional information about our team and services.

16. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If the changes are material, we will provide a more prominent notice, such as a notice on the homepage or an email to active clients. Your continued use of our services after a change takes effect constitutes acceptance of the updated policy.

17. Contact us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

This Privacy Policy is governed by the laws of the [STATE OF FORMATION], without regard to its conflict of laws principles, except where the laws of another jurisdiction grant you non-waivable rights as a consumer or data subject.